Privacy Policy
Last updated: September 11, 2026
This Privacy Policy explains how Uddannelse i Meditativ Healingmassage collects, uses, shares and protects personal information when you visit our online store, place an order, contact us or otherwise use our online services.
1. Company Information
The business responsible for operating this online store is:
Company name: Uddannelse i Meditativ Healingmassage
CVR number: 26807956
Responsible person: John Henrik Molich Rimestad
Registered address:
C/O John Henrik Molich Rimestad
Hyrdevej 21, tv
8500 Grenaa
Denmark
Email: support@ovlla.shop
Telephone: +45 59 58 64 58
Website: ovlla.shop
2. Personal Information We Collect
The personal information we collect depends on how you interact with our online store.
Information may include:
- Name;
- Email address;
- Telephone number;
- Billing address;
- Shipping address;
- Country or region;
- Order information;
- Products purchased;
- Order value;
- Payment method and payment status;
- Delivery and tracking information;
- Returns and refund information;
- Communications with customer support; and
- Other information you voluntarily provide to us.
Certain technical information may also be collected automatically when you use our website, such as:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages viewed;
- Session information;
- Cookie identifiers; and
- Website usage information.
3. How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order or contact us;
- Through our online store and checkout;
- Automatically through cookies and similar technologies; and
- From service providers involved in operating the store, processing orders or delivering products.
4. How We Use Personal Information
We may use personal information where reasonably necessary to:
- Operate our online store;
- Process and manage orders;
- Arrange shipping and delivery;
- Communicate about an order;
- Provide customer support;
- Process returns and refunds;
- Prevent fraudulent or unauthorized activity;
- Maintain website and checkout security;
- Maintain business, accounting and transaction records;
- Comply with applicable legal obligations;
- Improve the operation of our online store; and
- Send marketing communications where permitted by law.
We process personal information only where we have an appropriate legal basis under applicable law.
5. Legal Bases for Processing
Where applicable data protection law requires a legal basis, we may process personal information on the basis of:
Performance of a Contract
We may process information where necessary to process an order, arrange delivery, provide customer service or otherwise perform our obligations relating to a purchase.
Legal Obligations
We may process information where necessary to comply with applicable accounting, tax, consumer protection or other legal requirements.
Legitimate Interests
Where permitted by law, we may process information for legitimate purposes such as preventing fraud, protecting website security, providing customer support and improving our services.
Consent
Where consent is required, we may ask for permission before using personal information for certain optional purposes, such as non-essential cookies or marketing communications.
Where processing is based on consent, you may withdraw that consent as permitted by applicable law.
6. Orders and Payments
When you place an order, we may process information necessary to manage the transaction, including:
- Order number;
- Products ordered;
- Order value;
- Delivery information;
- Selected payment method;
- Payment status; and
- Information necessary to manage a refund where applicable.
Available payment methods are displayed during checkout.
For eligible orders where Cash on Delivery (COD) is selected, payment is collected in connection with delivery.
We do not ask customers to send passwords or complete payment credentials by email.
7. Shopify
Our online store uses e-commerce technology provided by Shopify.
Information submitted through our online store may be processed through Shopify's systems where necessary to provide functions such as:
- Store operation;
- Shopping cart;
- Checkout;
- Customer accounts;
- Order management;
- Security; and
- Other e-commerce functionality.
Shopify may process certain personal information in accordance with its own applicable privacy documentation and legal obligations.
8. Shipping and Delivery
To arrange delivery, relevant customer and order information may be provided to companies involved in shipping or delivery.
This information may include:
- Recipient name;
- Delivery address;
- Postal code;
- City;
- Country;
- Telephone number;
- Email address;
- Order reference; and
- Delivery information.
This information is used where necessary to arrange and complete delivery.
9. Sharing Personal Information
We may share personal information with service providers where reasonably necessary to operate our online store or complete an order.
These may include:
- Shopify;
- Delivery and logistics providers;
- Cash on Delivery service providers;
- Website and technical service providers;
- Customer support providers; and
- Professional advisers where reasonably necessary.
We may also disclose personal information where required by applicable law, a competent authority or a valid legal process.
Service providers may process information only to the extent necessary for their applicable functions and subject to applicable legal requirements.
10. Cookies and Similar Technologies
Our online store may use cookies and similar technologies.
These technologies may be used to:
- Operate the shopping cart;
- Support checkout;
- Maintain website security;
- Remember preferences;
- Understand website usage;
- Measure website performance; and
- Support analytics or marketing activities where permitted.
Where consent is required by applicable law, non-essential cookies will be used in accordance with the applicable consent requirements.
Cookie preferences may be managed through available website controls or browser settings.
11. Marketing Communications
Where permitted by applicable law, we may send marketing communications to customers who have provided the required consent or where another lawful basis applies.
You may unsubscribe from marketing communications using the unsubscribe option provided in the relevant communication or by contacting:
Opting out of marketing communications does not prevent us from sending necessary service communications concerning an existing order, delivery, return, refund or customer service request.
12. International Data Transfers
Some service providers used in connection with our online store may process personal information outside the customer's country of residence.
Where applicable law requires safeguards for an international transfer of personal information, appropriate legal mechanisms will be used as required.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.
Retention periods may depend on factors including:
- Order fulfilment;
- Returns and refunds;
- Customer service;
- Accounting and tax obligations;
- Fraud prevention;
- Dispute resolution; and
- Other applicable legal requirements.
When personal information is no longer required, it may be deleted, anonymized or otherwise handled in accordance with applicable law.
14. Data Security
We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should not send passwords or other sensitive account credentials to us by email.
15. Your Data Protection Rights
Depending on the applicable law and circumstances, you may have rights concerning your personal information, including the right to:
- Request access;
- Request correction;
- Request deletion;
- Request restriction of processing;
- Object to certain processing;
- Object to direct marketing;
- Request portability where applicable;
- Withdraw consent where processing is based on consent; and
- Submit a complaint to a competent data protection authority.
These rights may be subject to applicable legal conditions and exceptions.
16. Exercising Your Rights
To make a privacy or data protection request, please contact:
Email: support@ovlla.shop
Telephone: +45 59 58 64 58
Please provide enough information for us to identify and process your request.
We may request additional information where reasonably necessary to verify your identity and protect personal information from unauthorized disclosure.
Requests will be handled within the time required by applicable law.
17. Children's Privacy
Our online store is intended for persons who are legally able to enter into the relevant purchase transaction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe personal information concerning a child has been provided to us inappropriately, please contact us.
18. Third-Party Services and Links
Our online store may contain links to or use services provided by independent third parties.
Those third parties may process personal information under their own privacy policies and legal responsibilities.
We recommend reviewing the privacy information provided by the relevant third party when using an external service.
19. Changes to This Privacy Policy
We may update this Privacy Policy where reasonably necessary to reflect changes to:
- Our online store;
- Business operations;
- Service providers;
- Privacy practices; or
- Applicable legal requirements.
The current version will be published through our online store with its latest revision date.
20. Contact Information
For questions concerning this Privacy Policy or the processing of personal information, please contact:
Company name: Uddannelse i Meditativ Healingmassage
CVR number: 26807956
Responsible person: John Henrik Molich Rimestad
Registered address:
C/O John Henrik Molich Rimestad
Hyrdevej 21, tv
8500 Grenaa
Denmark
Email: support@ovlla.shop
Telephone: +45 59 58 64 58
Website: ovlla.shop