Payment Policy

Last updated: September 14, 2026

This Payment Policy applies to purchases made through our online store operated by Uddannelse i Meditativ Healingmassage.

This policy explains the payment arrangements currently available for eligible orders placed through our online store.

1. Company Information

Company name: Uddannelse i Meditativ Healingmassage
CVR number: 26807956
Responsible person: John Henrik Molich Rimestad

Registered address:
C/O John Henrik Molich Rimestad
Hyrdevej 21, tv
8500 Grenaa
Denmark

Email: support@ovlla.shop
Telephone: +45 59 58 64 58

2. Available Payment Method

For eligible orders delivered to the Czech Republic, the payment method currently available through checkout is:

Cash on Delivery (COD)

Cash on Delivery means that payment is collected in connection with delivery of the order.

The payment method available for a particular order is displayed during checkout before the customer completes the purchase.

Only payment methods actually displayed during checkout are available for the relevant order.

3. Cash on Delivery (COD)

Where Cash on Delivery is displayed during checkout, customers may select this option when placing an order.

With Cash on Delivery, payment is collected in connection with delivery according to the applicable carrier's procedures.

The exact method by which the carrier accepts payment may depend on the carrier and delivery arrangements.

Customers should follow the payment instructions provided in connection with delivery.

4. COD Availability

Cash on Delivery availability may depend on factors such as:

• Delivery destination;
• Postal code;
• Product;
• Order value;
• Delivery method; and
• Carrier availability.

If Cash on Delivery is available for an order, it will be displayed during checkout.

If it is not displayed during checkout, it is not available for that particular order.

5. Order Total

The total amount payable for an order is displayed during checkout before the customer completes the purchase.

The checkout page may show information including:

• Product price;
• Quantity;
• Applicable discounts;
• Shipping charges;
• Applicable taxes where relevant; and
• Final order total.

Customers should review the total amount carefully before submitting an order.

6. Prices and Currency

Product prices are displayed in the currency shown on the relevant product page and during checkout.

The currency applicable to a particular order may depend on the market, delivery destination and store configuration available at the time of purchase.

The final currency and total amount payable will be clearly displayed during checkout before the customer completes the order.

Customers should carefully review the product price, currency, shipping charges and final order total before submitting the order.

If there is any difference between previously viewed pricing information and the final checkout information, customers should rely on the pricing and currency clearly displayed during checkout before completing the purchase.

7. Shipping Charges

For eligible Standard Shipping orders to the Czech Republic, shipping is currently provided free of charge.

The applicable shipping charge will be displayed during checkout before the order is completed.

Please review our Shipping and Delivery Policy for additional information concerning shipping and delivery.

8. Order Confirmation

After successfully placing an order, customers will normally receive an order confirmation using the email address provided during checkout.

The confirmation may include:

• Order number;
• Products ordered;
• Quantity;
• Order total;
• Selected payment method;
• Delivery address; and
• Shipping information.

Please review the order confirmation after placing your order.

If you notice incorrect information, please contact us as soon as possible:

Email: support@ovlla.shop
Telephone: +45 59 58 64 58

9. COD Order Verification

Where reasonably necessary, we may contact a customer to confirm information relating to a Cash on Delivery order.

This may include confirming:

• Customer name;
• Telephone number;
• Delivery address;
• Order details; or
• Delivery information.

Such verification may be used where reasonably necessary to confirm that an order can be processed and delivered correctly.

10. Changes or Cancellation Before Dispatch

If you need to request a change or cancellation before your order has been dispatched, please contact us as soon as possible.

We will make reasonable efforts to assist you.

Once an order has entered fulfilment or has already been dispatched, it may no longer be possible to change or stop the shipment.

This does not affect any mandatory cancellation, withdrawal or consumer rights available under applicable law.

11. Refused or Unclaimed COD Orders

If you no longer wish to receive an order, please contact us as soon as possible.

Refusing delivery or failing to collect a parcel does not automatically constitute a statutory withdrawal notice where separate notification is required under applicable law.

Mandatory consumer rights remain unaffected.

Please review our Return and Refund Policy for information about cancellations, returns and statutory withdrawal rights.

12. Refunds for COD Orders

Because payment for a Cash on Delivery order is collected in connection with delivery, a refund cannot necessarily be returned through the same payment channel.

Where a refund is due for a COD order, we may contact the customer to arrange an appropriate refund method.

We may request information reasonably necessary to process the refund.

Customers should not send passwords or complete payment credentials by email.

Refund eligibility and applicable processing procedures are described in our Return and Refund Policy.

13. Duplicate or Incorrect Payments

If you believe an incorrect amount was collected or that you were charged more than once for the same order, please contact us promptly.

Please provide:

• Your full name;
• Order number;
• Email address used for the order;
• Amount concerned; and
• A description of the issue.

Do not send passwords or complete payment credentials by email.

We will review the information available to us and provide appropriate assistance.

14. Payment and Personal Information

Information relating to orders and payments is handled in accordance with our Privacy Policy.

Depending on the order and delivery process, relevant information may be processed by service providers necessary to complete the transaction, including:

• Shopify;
• Delivery carriers;
• Cash on Delivery service providers;
• Technical service providers; and
• Other service providers necessary to process or deliver an order.

Please review our Privacy Policy for additional information concerning the processing of personal information.

15. Payment Security

Customers should complete orders only through the official checkout process provided through our online store.

For security purposes:

• Do not send passwords by email;
• Do not send complete payment credentials to customer support;
• Check the final order amount before submitting an order;
• Keep your order confirmation; and
• Contact us if you believe there is a problem with an order or payment.

16. Taxes and Other Charges

Applicable taxes and charges collected directly through the order will be reflected in the checkout information where applicable.

Customers should review the final amount displayed during checkout before completing an order.

Any charges imposed independently by government authorities or other third parties will be handled in accordance with applicable law and the relevant circumstances.

17. Consumer Rights

Nothing in this Payment Policy is intended to exclude, restrict or reduce mandatory consumer protection rights available under applicable law.

Where mandatory consumer law provides rights that cannot lawfully be excluded or limited, those rights remain unaffected.

18. Changes to Payment Information

Available payment methods may change because of delivery destination, carrier availability, checkout configuration or other operational circumstances.

The payment method actually available for a particular order will be displayed during checkout.

Changes to payment arrangements will not retroactively reduce mandatory rights relating to an order already completed.

19. Contact Information

For questions concerning payments, Cash on Delivery orders or refunds, please contact:

Company name: Uddannelse i Meditativ Healingmassage
CVR number: 26807956
Responsible person: John Henrik Molich Rimestad

Registered address:
C/O John Henrik Molich Rimestad
Hyrdevej 21, tv
8500 Grenaa
Denmark

Email: support@ovlla.shop
Telephone: +45 59 58 64 58