Payment Policy

Last updated: August 24, 2026

This Payment Policy explains the payment methods, payment procedures and related conditions applicable to purchases made through our online store operated by Uddannelse i Meditativ Healingmassage.

Please review this Payment Policy before completing your purchase.

Only payment methods displayed and available during checkout can be used for the relevant order.

1. Company Information

Company name: Uddannelse i Meditativ Healingmassage
CVR number: 26807956
Responsible person: John Henrik Molich Rimestad

Registered address:
C/O John Henrik Molich Rimestad
Hyrdevej 21, tv
8500 Grenaa
Denmark

Email: massageskolen@live.dk
Telephone: +45 51 23 63 05

2. Accepted Payment Methods

Depending on your location, order and the options available during checkout, we currently support the following payment methods:

✓ PayPal

Where PayPal is available during checkout, you may securely complete your purchase using PayPal.

✓ Cash on Delivery (COD)

Where Cash on Delivery is available, payment is made when the parcel is delivered.

The availability of a payment method may vary depending on:

• Country or region;

• Postal code;

• Currency;

• Product;

• Order value;

• Delivery method;

• Payment provider availability; and

• Local courier services.

Only payment methods shown during checkout are available for the relevant order.

Payment & Security

✓ PayPal Payment
✓ Cash on Delivery
✓ Secure Checkout
✓ Customer Information Protection
✓ Order Confirmation
✓ Fraud Prevention Measures
✓ Customer Support

3. PayPal Payments

Where PayPal is available, you may select PayPal during checkout.

When PayPal is selected, you may be redirected to PayPal's payment environment to complete the transaction.

PayPal may require you to:

• Sign in to your PayPal account;

• Select or confirm a funding source;

• Verify your identity;

• Approve the transaction; or

• Complete additional security checks.

Payment information processed directly by PayPal is subject to PayPal's own terms, privacy practices and security procedures.

We will never ask you to provide your PayPal password or login credentials.

Your order will normally proceed after the PayPal transaction has been successfully authorized or confirmed.

4. Cash on Delivery (COD)

Where Cash on Delivery is available, you may select this option during checkout.

With Cash on Delivery, payment is normally made directly to the courier when the parcel is delivered.

Depending on the destination and courier, payment may need to be made:

• In cash;

• In the exact amount requested by the courier; or

• Using another payment method specifically accepted by that courier.

The available payment method at delivery depends on the local courier.

Cash on Delivery may not be available for every:

• Country;

• Postal code;

• Product;

• Order value; or

• Delivery method.

If COD is not available for your order, it will normally not appear as an option during checkout.

5. Cash on Delivery Verification

Certain COD orders may be subject to additional confirmation before dispatch.

We may verify information such as:

• Customer name;

• Telephone number;

• Delivery address;

• Order details; and

• Intention to accept the parcel.

This process may be used to reduce:

• Incorrect delivery information;

• Fraudulent orders;

• Duplicate orders; and

• Failed deliveries.

If we cannot reasonably verify a COD order, we may contact the customer before processing or dispatching it.

6. Refusing a Cash on Delivery Parcel

If you no longer wish to receive a COD order, please contact us as soon as possible before the parcel is dispatched.

Once an order has already been dispatched, cancellation may no longer be possible through normal order processing.

Repeated refusal of COD parcels without a valid reason may result in COD being restricted for future orders where permitted by applicable law.

This does not affect any statutory cancellation, withdrawal, return or consumer protection rights available to you.

7. Payment Security

We take reasonable measures designed to provide a secure purchasing environment.

Payments made through independent payment providers such as PayPal are processed using the systems and security procedures of those providers.

For your protection:

• Do not send your PayPal password by email;

• Do not send account passwords to customer support;

• Do not send complete payment credentials through unsecured communication channels;

• Complete online payments only through the checkout process or official payment provider; and

• Contact us if you notice suspicious payment activity.

Secure Shopping

✓ Secure Checkout Process
Payments are completed through the payment method selected during checkout.

✓ PayPal Processing
PayPal payments are processed using PayPal's payment infrastructure.

✓ No PayPal Password Required by Us
We will never ask you to provide your PayPal password.

✓ Customer Information Protection
Personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.

✓ Order Verification
Certain transactions may be reviewed to help prevent unauthorized or fraudulent purchases.

8. Payment Authorization

Submitting a payment or placing an order does not necessarily mean that the order has been accepted.

For prepaid orders, payment may need to be successfully:

• Authorized;

• Verified; and

• Confirmed

before the order can proceed.

We may delay, decline or cancel an order where reasonably necessary because:

• Payment cannot be verified;

• Payment authorization fails;

• A transaction appears unauthorized;

• Fraudulent activity is suspected;

• Order information appears inconsistent;

• Billing or delivery information cannot be verified; or

• Processing the transaction would violate applicable law.

If a prepaid order is cancelled after payment has already been collected, an appropriate refund will be issued in accordance with our Return and Refund Policy.

9. Order Confirmation

After successfully placing an order, you will normally receive an order confirmation using the email address provided during checkout.

The confirmation may include:

• Order number;

• Products ordered;

• Quantity;

• Total order amount;

• Selected payment method;

• Delivery information; and

• Other relevant order details.

Please review your order confirmation carefully.

If you notice an error, please contact us as soon as possible:

Email: massageskolen@live.dk
Telephone: +45 51 23 63 05

10. Prices and Currency

Product prices are displayed through our online store.

The applicable currency and final amount payable will be displayed during checkout before you submit the order.

Depending on your location or payment provider, your bank, PayPal or other payment service provider may independently apply:

• Currency conversion;

• Exchange-rate adjustments;

• International transaction charges; or

• Other provider fees.

Such charges are imposed independently by the relevant financial or payment provider and are outside our direct control.

11. Taxes and Additional Charges

Applicable taxes and charges collected directly by us will be displayed during checkout where required and reasonably possible.

Orders delivered across national borders may also be subject to:

• VAT;

• Customs duties;

• Import taxes;

• Customs clearance fees;

• Handling charges; or

• Other charges imposed by authorities in the destination country.

Where such charges are included in the purchase price, this should be indicated during checkout.

Unless expressly stated otherwise, customers may be responsible for charges imposed independently by customs or other authorities in the destination country.

Please review our Shipping and Delivery Policy for more information.

12. Failed or Declined Payments

A PayPal payment may fail or be declined for reasons including:

• Insufficient funds;

• PayPal account restrictions;

• Incorrect payment information;

• Security verification requirements;

• Fraud prevention controls;

• Payment provider restrictions; or

• Temporary technical problems.

If a payment fails, please review the information supplied by the relevant payment provider.

Where another payment option is displayed during checkout, you may attempt to use that available method.

We cannot override a payment rejection or account restriction imposed independently by PayPal or another payment provider.

13. Duplicate Payments

If you believe you have been charged more than once for the same order, please contact us promptly.

Please provide:

• Your full name;

• Order number;

• Email address used for the order;

• Payment date;

• Amount charged; and

• Relevant transaction information.

Do not send passwords or complete payment-account credentials by email.

We will review the transaction information available to us and provide appropriate assistance.

14. Refunds

Refunds are handled in accordance with our Return and Refund Policy.

For PayPal purchases, an approved refund will normally be issued through the original PayPal transaction or another method where required by applicable law.

Refund processing times may depend on:

• Payment method;

• Payment provider;

• Bank processing times;

• Type of return;

• Date of return approval; and

• Applicable statutory requirements.

For Cash on Delivery purchases, an alternative refund method may be required because the original payment was physically collected by the courier.

Where necessary, we may contact the customer to obtain information reasonably required to complete a COD refund.

Customers should never send passwords or complete payment credentials by email.

15. Fraud Prevention and Order Verification

We may perform reasonable security and verification checks designed to prevent:

• Unauthorized purchases;

• Identity misuse;

• Payment fraud;

• False COD orders;

• Account abuse;

• Duplicate orders; and

• Other suspicious transactions.

Where we have reasonable grounds to suspect fraud or unauthorized activity, we may:

• Temporarily place an order on hold;

• Contact the customer;

• Request additional confirmation;

• Reject a transaction; or

• Cancel an order.

These measures are intended to protect customers, payment providers, delivery partners and our business.

Mandatory consumer rights remain unaffected.

16. Payment Information and Privacy

Personal information relating to payments and transactions is processed in accordance with our Privacy Policy.

Depending on the payment method selected, relevant transaction information may be processed or shared with:

• PayPal;

• Shopify;

• Banks or payment providers;

• Courier companies;

• Cash on Delivery service providers;

• Fraud prevention providers;

• Technical service providers; and

• Other service providers necessary to complete or secure the transaction.

Payment-related information is used for legitimate purposes such as:

• Processing transactions;

• Managing orders;

• Confirming payments;

• Preventing fraud;

• Arranging COD payments;

• Processing refunds; and

• Complying with applicable legal requirements.

17. Payment Safety Tips

For safer shopping, we recommend that customers:

• Complete online payments only through the official checkout process or official PayPal payment interface;

• Never send passwords by email;

• Never provide PayPal login credentials to customer support;

• Review the checkout page before entering payment information;

• Check the total order amount before confirming payment;

• Keep order confirmations and payment receipts; and

• Contact us if suspicious payment activity is detected.

Uddannelse i Meditativ Healingmassage will never ask you to provide your PayPal password by email or telephone.

18. Changes to This Payment Policy

We may update this Payment Policy when reasonably necessary because of:

• Changes to available payment methods;

• Changes to PayPal services;

• Changes to COD availability;

• Changes to payment providers;

• Changes to checkout procedures;

• Fraud-prevention requirements;

• Legal or regulatory requirements; or

• Other legitimate operational reasons.

The latest version will be published through our online store with an updated revision date.

Changes will not retroactively reduce mandatory rights relating to an order that has already been completed.

19. Consumer Rights

Nothing in this Payment Policy is intended to exclude, restrict or reduce any mandatory consumer protection right available under applicable law.

Where this Payment Policy conflicts with a mandatory legal requirement that cannot be waived, the applicable mandatory legal requirement will prevail.

20. Contact Information

If you have questions regarding a payment, PayPal transaction, Cash on Delivery order, duplicate payment or refund, please contact:

Uddannelse i Meditativ Healingmassage
CVR number: 26807956
Responsible person: John Henrik Molich Rimestad

Registered address:
C/O John Henrik Molich Rimestad
Hyrdevej 21, tv
8500 Grenaa
Denmark

Email: massageskolen@live.dk
Telephone: +45 51 23 63 05